How Often Should You Replace Your Mattress? Hazard: The bedframe assembly kit did not include reinforcing brackets for installation on the corners of the frame, which could lead to the frame collapsing, posing an injury hazard. Most models are available in plush, medium, firm and extra-firm to provide the level of support thats best for your sleep position. They were sold in twin, twin XL, full, queen, king, and California king sizes. Copyright 2022 Consumers Unified LLC. https://www.cpsc.gov/Recalls/2020/DaVinci-Recalls-Bassinets-Due-to-Fall-Hazard-Recall-Alert. The recalled audiovisual (A/V) carts can become unstable when loaded with heavy objects, such as cathode-ray tube televisions (CRT TVs). The link you selected is for a destination outside of the Federal Government. "DaVinci" is printed on the product packaging, instruction manual and product registration card. Around 800 mattresses will be replaced after the US Consumer Protection Safety Commission noted a fire hazard on Thursday. ET Monday through Friday, email at, https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf. I went back to where I bought it and their lame excuse was that the firmness does break down some with time. Nectar Sleep is contacting all known purchasers directly. Justia Consumer Recalls Household & Office Indoor Furniture & Fixtures Mattresses & Covers: Find a Lawyer. Description: This recall involves the Cushy Form tri-fold folding mattress with storage & carry case. That's why the CPSC advises you to stop using the recalled mattresses immediately. Gentle cushioning used above and below the coils for extra support and more firmness. This is ridiculous!! After two attempts to delivery at my non-specified time range, XPO "lost" my item for 10 days. RELATED: If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn. If you're looking for another brand, here's our roundup of the best mattresses for 2022. I have not been able to sleep on that mattress and after trying to get it replaced, they denied me. You also have the option to opt-out of these cookies. Thats why every Serta mattress is backed by Sertas 10-year limited warranty. Go to serta.com and scroll down to "support," then click on "recall information.". All Serta mattresses are designed and assembled in the USA, leveraging our 85 years of manufacturing expertise. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. ae0fcc31ae342fd3a1346ebb1f342fcb. The company offers financing options, long warranties and free standard shipping, but installation is not included with standard shipping. Get the news you need delivered right to you. Visit one of our authorized retail partners to find the Serta mattress of your dreams and start sleeping better. We also use third-party cookies that help us analyze and understand how you use this website. Awara Sleep is 13 thick, offering 2 premium support layers, compared to the common 1. I only weigh 135 pounds and soon began to sense the mattress was turning into a soup bowl. Consumers should immediately stop using the recalled metal bed frames and contact Zinus to obtain a free repair kit consisting of reinforcing brackets to be installed on the corners of the base, an appropriate tool and hardware, and both printed and video instructions (available at www.zinus.com/requestkit). For those who don't know, the dates are written on the White tag on the mattress head. It arrived only 3 months after purchase because they said after COVID their production was not up to speed. Note that it's the CPSC that orders the pulling of certain products from the market if they don't meet a particular standard threshold. Lawyers - Get Listed Now! The side panels have gray knit ticking. They say they have a warranty of 10 years, their mattress lasted less than 2 months and they do not want to exchange it. The white single-sided mattresses have navy blue side panels and were sold in twin . They were also available for sale online at serta.com from July 2021 through September 2021. Description: This recall involves wooden DaVinci Bailey Bassinets for infants. This sleep behavior disorder sign could put you and your bed partner's health at risk. If their mattress is recalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. I have had terrible soreness in the morning for many years because of poor quality mattresses. It is in warranty and had an inspector come out to review. Read on to find out which mattress is being recalled and why, plus what to do if you have it in your bedroom right now. The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. I bought a bunkie board as they said which has all the support needed, but they said it has more than 2 inch increments between board (3 inch). We use intelligent software that helps . Im totally disgusted with this mattress. What Is a Typical Mattress Warranty? Do not stand behind product. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. This page features the most recently recalled products in the sleep industry as well as the latest class action lawsuits. Down to the wire on taxes? Consumers may contact Serta toll-free at (888) 762-0013 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email at sertasupport@sertasimmons.com, or onlinefor more information. Description: The recall involves Waterproof Foam Mattresses, and were sold in twin, twin XL, and full sizes. That's why every Serta mattress is backed by Serta's 10-year limited warranty. The crib's model number is 304-903 and is located on the mattress support board. The recall revolves around the foam and spring mattresses for toddler beds and cribs. In operation, the cord is plugged into an electronic outlet and the mobile phone is placed into the pocket for recharging. The recalled bedframes have a black metal frame and measure 14 inches high and were sold in twin, full, queen and king sizes. If you think your Serta Perfect Sleeper mattress matches the specs cited in the recall notice, you should immediately stop using it. I credit the following folks in Serta Customer Support for their acknowledgement and continued support which did lead to resolution: Linda, Charles, Sherice, Brittany and especially Ralph all went far above and beyond my expectations. The assembled bassinets measure 38 inches long by 20 inches wide by 30 inches high, and each weighs about 21 pounds. Eight weeks later, I still didn't have my mattress. Really! You should be able to rely on the quality of your rest night after night. We are not obese people and this should NOT have happened. Posted April 8th, 2019. Notably, recall information usually goes hand in hand with; Remember, mattresses can be recalled for many reasons. So having a comfortable sleep setup is key, including a mattress that suits your personal preferences and specific needs. Copyright 2022 Consumers Unified LLC. Serta is contacting all purchasers directly. Pay Less. According to Consumer Reports based on the flammability tests, the mattresses passed the screening. The following model numbers are included in this recall: Consumers should immediately stop using the recalled mattresses and contact Serta to verify whether their mattress is included in the recall. Customers appreciate that Serta provides a 120-night sleep trial warranty on all mattresses purchased online, plus financing options and free standard delivery. I am currently waiting to hear back from the company I bought it from. Gabe is the newest member of The Sleep Shop team. The I-Semble horizontal-mount Murphy bed hardware kit with mattress platform twin size, model #50479, full size, model #53155 and queen size, model #58262 . They came in twin, twin XL, full, queen, king and California king sizes, and were sold through Aaron's Furniture, Ashley Furniture, Macy's and Sam's Club as well as on Serta's website. } Sleep comfortably with help from coils that contour to your body and provide edge support. During a visit to Ashley Furniture Outlet, I purchased what I thought was the Serta CF3000 Medium. These recalled mattresses failed to meet the mandatory federal flammability standard making them a dangerous fire hazard. 1-888-708-1466 FAQs Have questions? 15, 2021 through Aug. 6, 2021. The bottom panel has gray non-woven ticking. The controller for the electric heating blankets and pads can malfunction, posing fire and thermal burn hazards. When loaded with heavy objects such as CRT TVs, the recalled A/V carts pose a tip-over hazard to children, which can result in serious injury or death. Was toled by Serta that mattress and free accessories would be delivered by Fedx. The folding mattress is 4 inches high when configured as a mattress. scientific studies and medical journals. She holds degrees in law and communications, and currently oversees the CNET breaking news desk for the West Coast. 2023 CNET, a Red Ventures company. This recall involves Serta Perfect Sleeper-branded mattresses. In the meantime, parents are urged to remove the support legs and use the bassinet on a safe space on the floor or to find an alternate, safe sleeping environment for the child, such as a crib that meets current safety standards. These cookies do not store any personal information. They offer a wide range of mattress types, including innerspring, memory foam, and hybrid. Financing is available with three-, six- and 12-month terms. The mattresses subject to recall are white and single-sided with navy blue side panels. 120. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. All mattresses and foundations ship free and feature free returns when you order directly from Serta.com. Never have I had one do this! The size and model of the mattress influence the cost. ET. For more information and the full report, click here. Hazard: The mattress fails to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. https://www.cpsc.gov/Recalls/2019/D-and-D-Futon-Furniture-Recalls-Sleeper-Chair-Folding-Foam-Beds-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. ET. The firm is notifying all known purchasers directly. Upgrades to cooling and comfort features on Serta iComfort models cost extra. A mattress, in this case, is a product. Well, it's a piece of information to help customers whether or not they are using harmful products. The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. ESS Universal USA is contacting all purchasers directly. Contact Franklin & Ben at (888) 673-6652 or on their website at www.franklinandben.com. 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